Student/Alumni Tools
All the tools Student advisers need
Our product management and support teams include former career counselors who understand that organization is a key component to effective career advising.
All student information is available at your fingertips. We display counseling appointments, applications, interviews, resumé/CV book referrals, and more in a single integrated record.
Student Database management made easy
A powerful, well-organized student database is essential for any career services office. We allow you to zero in on a group of students to push important information or update records in batches.
Organizing students has never been easier! Find students by searching for “my students,” student profiles, and/or resumé/CV keywords.
Once you zero in on a group of students, you can send resumé/CV packets to employers, update and flag student records, send newsletters, and even sync with your address book with one click.
Rich student information at your fingertips
Having key information on students and alumni that’s easily accessible is critical. CSM compiles everything you need to ensure that your student appointments are highly effective.
Before, during, and after student appointments, career staff may access integrated student records, that contain an incredible amount of critical information to provide the best possible advice and guidance.
Career counselors and advisers may review and approve resumés/CVs, enter comprehensive notes, review job applications and interviews, monitor employment reporting, access student activity data, and much more.
Run successful workshops
Planning and hosting effective workshops is one of the many key roles that career services offices play on campus.
With our Workshop Manager, you may post workshop information on-the-fly and target specific student calendars (only seniors for example). Plus, we log each student’s RSVP and attendance history for future reference.
Students will rarely miss workshops because CSM synchronizes with student calendars and handheld devices. There also are email reminders and text message alerts to remind students to attend.
Employer Contact CRM
Working with employers has never been easier
Our career-focused CRM tools were developed based on years of feedback from recruiting coordinators. These state-of-the-art tools help develop close ties with top employers and recruiters.
Take those employer connections further by delivering interview opportunities, hosting great career fairs, connecting with alumni mentors, and more.
Build key relationships
Employer outreach and development are critical functions for any career services office. A robust and flexible employer contact database is essential to ensure that you develop key relationships.
Our contact database essentially is a virtual rolodex that allows you to zero in on a group of contacts to push important information out to the right contacts at the right organizations.
The database is easily searchable, sortable, and offers an incredible array of one-click batch operations to complete outreach and development initiatives in a fraction of the time.
Find and target the right contacts
We provide the best tools for you to target employer contacts. Filter, search, and sort the contact database by “my contacts,” contact type, job/event history, last login date, and more.
Once you have found the right contacts, you can batch edit records, merge contacts, set flags, send newsletters, export contact info, sync with your address book, and more, all in real-time.
Always stay organized with our “saved searches,” which allows you to group contacts into custom folders for one-click access at anytime.
Send communications with impact
Want to send communications that resonate with employer contacts? Our Email Wizard enables an effective push of information to contacts rather than relying on users to retrieve information from the system.
You can create attractive HTML messages with attachments and batch send to target contacts. Each message may be personalized to the recipient by inserting mail merge fields within the message body.
Store common email templates to send anytime and set up automated messages tied to system activities so that, for example, employer contacts receive an alert when a job expires.
Record integration for easy workflow, better data
Convenient access to related information is an important aspect of CRM. Our integrated contact record presents a tabbed interface with all related jobs, recruiting activities, notes, and action items in one place.
Process workflows from a single web space. Review all pending jobs, schedules, event registrations, mentors, and then process pending actions with one click, which automatically sends information-rich confirmation emails.
At every phase of relationship development, career staff may set flags, log notes, and create follow-up reminders, which triggers calendar action items and email alerts when it’s time to circle back.
One employer, unlimited contacts
CSM gives you the ultimate flexibility in maintaining employer relationships. We allow you to manage multiple contacts (recruiters, interviewers, etc.) under one or multiple employer records and/or office locations.
Career services offices can maintain individual contact records while effectively managing multiple individuals at the same organization.
Contacts often need to access a shared web space to coordinate recruiting activities. Our Contact Collaboration feature allows multiple employer contacts to access resumés/CVs, invite students to interview, and more, without sharing or duplicating accounts.
Candidate Interface
A one-stop-shop for candidates
Engage students and alumni by providing an attractive interface with easy access to all services. Since students don’t like to complete forms and remember passwords, we’ll integrate with all campus systems.
Candidates may simply enter their college username and password, and they are off and running!
Develop great profiles and documents
Built with busy students in mind, our Candidate Interface offers an easy one-two-three step process to get started. Upon logging in, students are prompted to complete a profile of relevant career-related information.
Once a student completes their school profile they can then upload or create documents (resumés/CVs, cover letters, etc.). Within minutes, students are ready to go.
Students may also create a resumé/CV from scratch with our Resumé/CV Builder. You can design custom layouts to ensure that all resumé books have a consistent look and feel.
Make sure they find the right job
Our job board is branded with your institution’s unique look and feel (e.g. Hanover Career Connection) and arms students with the search capabilities to find the perfect job.
We provide a wealth of job search options. Students can query postings by full-time/internship, industry, job function, city/state/zip/country, job rating (e.g. 4.5 out of 5 stars), total hits, and much more.
CSM features an intelligent job matching feature that ranks jobs based on the student’s profile. Students on-the-go may also create preferred search agents that automatically send job summary notifications.
Additional access to millions of opportunities
There seems to be hundreds of job sites nowadays, and it is easy to get overwhelmed by all the resources out there for job seekers. CSM simplifies job hunting.
If candidates want to expand their job search even further, our Extended Job Search Tool by DirectEmployers Association™ provides access to an incredible array of employment opportunities.
DirectEmployers Association offers more than six million job opportunities aggregated from employer web sites and other job boards including results from Job Central, Google™, SimplyHired™, and Indeed™.
Help them dig in a little
Researching employers in-depth before applying is important, and we help our customers step up and provide the information that their students need to make informed career decisions and perform well during their interviews.
Our employer profile database allows candidates to view key statistics (total revenue, office locations, etc.) and browse information about products and services, corporate culture, and opportunities for advancement.
Profiles also include an embedded employer Twitter™ feed, Facebook™ page, photo gallery, and multi-media library. Students seeking personal connections can search the professional network for active alumni and prospective mentors.
Facilitate some face time
A great resumé/CV makes a good impression, but nothing beats meeting recruiters face-to-face. Hosting recruiting events engages students with career services while providing a unique opportunity to connect with employers.
Students won’t overlook employers that are attending career fairs and/or hosting presentations and info sessions. We offer a career fair directory and information session calendar so students may RSVP without complication.
Twitter integration automatically tweets event information to the career services Twitter page. Our Virtual Fair System allows students to drop off their resumé/CV and chat with employer contacts online.
They’ll never miss an interview
We offer real-time interview sign-ups which links students to related events so that they may RSVP in a snap.
Once students sign up, they rarely no-show because we synchronize with student-side calendaring software, handheld devices, and email and text message reminders.
As a reference, OCR application/bid history, interview sign-ups, event RSVPs and attendance history are logged in their profile.
Streamline scheduling
Planning and hosting effective workshops is a big deal. With our Workshop Manager, you may post workshop information to students on-the-fly and target specific student calendars (only juniors for example).
Streamline your career development activities further with our Counseling Appointment System that provides students with an appointment calendar and includes each counselor’s/adviser’s meeting availability.
Students may request time slots with a click, which reduces the normal back-and-forth hassle of booking meetings. These events also synchronize with calendaring software, handheld devices, and we even generate email reminders.
Assess everything you do
Assessment and outcome tracking has become a major responsibility for career services offices. With our Survey Builder, you may draft custom surveys and administer them to your students online for maximum effectiveness.
Our built-in Graduation Survey provides students with an easy online form to submit full-time employment data (location, salary, bonus, etc.). And CSM’s survey reporting system enables simple extraction of comprehensive data.
Need some help making sure your surveys are worded just right? Just let us know, and our assessment experts will work with you directly to craft the perfect survey.
Employer Interface
A one-stop-shop for employers
Attracting top employers is always challenging, but Symplicity has the answer. By leveraging our OneStop integrated recruiting portal, employer contacts may browse colleges and universities and easily request an account with your office.
From our user-friendly Employer Interface, your contacts may manage all their recruiting activities with your school from a single and integrated web space.
Develop great profiles
Recruiters want to put their best foot forward and CSM makes it possible! Upon logging in, employers are prompted to develop a dynamic employer profile for your school.
Profiles may include a company overview, corporate culture, key statistics, and more. Employers can synchronize their profile across multiple schools, which ensures that your students always have the most up-to-date information.
We also prompt employer contacts to provide a high resolution logo, photos from career fairs, info sessions, recruiting videos, a Twitter feed, and a link to their company Facebook page.
Simplify the job posting process
Posting jobs to multiple institutions is a daunting task even for seasoned recruiters. We make it easy by allowing employers to easily post jobs to multiple schools in minutes.
Posting jobs is truly hassle-free since employers may post without logging in first. While posting, employers can quickly check spelling, pre-screen candidates, set up multiple office locations, upload Word™ documents, and more.
We also give employers great tools for managing applicants, even auto-generating applicant packet PDFs. Employers subscribing to OneStop are able to integrate with their employer-side Applicant Tracking System (ATS).
Take the guesswork out of resume/CV books
Finding the right candidate doesn’t have to be like looking for a needle in a haystack. With our Resume/CV Books, employers may access up-to-minute student profile information and resumes/CV versions.
Employers search student profile fields such as major, degree level, industry and location preferences, and language skills. Combine that with our Resume/CV Keyword Search, and they always find the perfect candidate!
Employers don’t like reaching out to great candidates only to learn that another organization has snagged them. Problem solved – we automatically remove inactive students and only display those seeking employment.
Ramp up your on-campus recruiting program
We know that on-campus interview administration can be time consuming. Our On-campus Recruiting (OCR) module streamlines this process, saving hundreds of hours for staff and recruiters.
Recruiters can complete an easy online interview schedule registration form that features date and room availability and the ability to attach an information session.
Custom workflow provides staff with tools to easily assign rooms/locations, route through approval channels, monitor the waitlist, schedule alternates, and send out attractive schedule packets.
Streamline interview scheduling
Once scheduled to recruit on-campus, employers may then access applicants online and batch invite candidates to interview. Employers also enjoy the ability to monitor their schedules and watch students sign up in real-time.
Once the interview schedule is full, we automatically generate an interview packet that includes their schedule for the day and all related student documents for review prior to the visit.
The interview process can be stressful, and to help guide students through the process, our Interview Feedback Module allows employer to submit feedback online, which helps students consistently improve their interview skills.
Host fantastic career fairs
Career fairs are a great way to develop relationships with employers and get them on-campus to meet your talented students. Our Career Fair Manager (CFM) makes it happen!
We provide employer contacts with an easy-to-use custom online registration form (accessible without logging in) so that they may quickly register and receive an electronic invoice.
Registered employers may log back in at any time to peruse the list of students that have RSVP’d, send emails, and generate resume/CV packets of interested students before and after the events.
Run great presentations
On-campus employers may opt to set up a separate employer presentation/information session to attract a dedicated audience and let students know what they are all about.
Employer contacts may easily register for these events online, select the custom catering and audio/visual option, and receive an invoice in real-time.
Info Session Manager tracks student RSVPs and attendees for employers and career staff to track before and after the event.
Easy event management
As soon as an event registration is approved, registering employers receive an attractive email confirmation that includes venue details, booth number, and directions.
CSM also provides staff with sophisticated accounts receivable tools to modify invoices on-the-fly, track payments, send receipts, and run comprehensive reports.
We also support credit card processing and integrate with campus credit card processing services such as TouchNet™, CASHNet™, CyberSource™, PayPal, Authorize.Net™, and more.
Build a professional network
Want to create a searchable database of prospective alumni mentors and volunteer career advisers? Our Professional Network Module is what you need!
Post a custom online registration form for alumni and employer contacts to easily register without even logging in. Confidentiality controls allow mentors/advisers to remain anonymous or display particular contact information.
Mentors may select their preferred networking activities and throttle the number of connection requests they receive, which ensures that they are not overwhelmed by inquiries from interested students.
Reporting & Analytics
Take the whole pie or just a slice
We know that assessment and outcome tracking has become a major responsibility for career services offices to justify the services they deliver and their operating budget.
To help accomplish this, we provide powerful data extraction and usage tracking tools. And, if you’re in a rush, we’ll create a custom report for you in a snap.
All of your data at your fingertips
Our Reporting Module allows you to create comprehensive ad hoc reports. From the report writer screen, you may select any/all fields in the database for extraction.
Refine your data set by filtering against any field, so you can display information by major, by position type, by created/modified date range, and much more.
CSM archives all records (expired jobs, graduated students, old contacts, etc.) so that you may pull reports on either active records, archived records, or both.
Analyze your stats and spot trends
View statistics (jobs per employer, student meetings per counselor, and more) by utilizing our Count feature. By linking tables, you can even juxtapose counts to identify possible correlations.
Do students that come into the career center often get more interviews? Do employers that come to career fairs hire more students? With CSM, you will know!
Report back to other stake holders at the institution by pulling overall summary statistics (total jobs by industry, counseling appointments by class year, etc.) by utilizing our report summaries.
Sophisticated data analysis and integration
Looking for trends? You can zoom out with our Dashboard Reports to instantly access attractive charts and graphs to compare data year over year, month to month, and identify trends.
Getting data into a system is one thing, but getting it out is another. We offer an easy “export to Excel™” capability so that you may extract information into a workbook with just a click.
Want to push career events to your university calendar, post announcements to your website, or utilize Crystal Reports™? Our reporting API schedules data feeds to other campus systems using web services.
Customization Tools
Your system; your way; right away
Every office is unique, and most administrators want to tailor their system’s interface to align with their precise vision.
Knowing our customers’ desire for interface control, we provide ultimate customization and configuration capabilities.
Collect data just how you like it
Every office is different and wants their online forms set up according to their preferences. Our Form Builder gives you ultimate flexibility to add, remove, or edit any field (dropdown, text, etc.) on-demand.
You can choose the field’s location, modify instructions, and set dependencies only showing certain fields to particular students/alumni. After adding a new field, it is automatically reportable.
Is your school offering a new major? No problem! Our Picklist Manager allows you to update dropdown menus and checkbox choices in real-time.
Communicate with a personal touch
CSM’s custom workflow comes complete with customizable confirmation emails, alerts, and notifications.
After important actions are taken in the system, students and employers will receive a personalized note from your office that includes all the necessary information. We support HTML content and unlimited attachments.
Are students asking similar questions? Are employers expressing similar curiosities? Our Help Module lets you post common questions and answers, or add custom Light Bulb Hints to the top of any screen.