Knowledge is one of an organization's most valuable assets. It is crucial to establish systems to manage the creation, capture, flow, and delivery of knowledge and information at and between all levels of your organization. It is equally critical to actively encourage the use of these systems as an integral part of your business process. Symplicity's Document and Knowledge Management incorporate all the key features inherent to KM systems in order to maximize your employee's effectiveness and success within an organization.

• Web-Based Access to Critical Corporate Intelligence.
  Provides users the ability to capture and share knowledge with other users via an easy-to-use, intuitive web-based interface.
• Object-Oriented Design.
  The architecture is based on an object-oriented design and backed with a robust RDBMS system. All pieces of information within the system are objects that may be tied to each other.
• Easy integration through services oriented architecture.
  All business objects and their functionality are exposed via SOAP based web services to ease integrating with other enterprise systems.
• Full versioning support with multiple levels of Undo.
  With built-in full version control, each object has a complete edit history that is accessible at any time.
• Contact Management.
  Provides for the managing of contacts including clients, vendors, and staff, along with comprehensive tools for communications (i.e., bulk mailer tool, bulk faxer, label printing for mailings, staff/client phone directories).
• Event Management.
  Provides for the dissemination and sharing of event calendars, agendas, and feedback.
• Customizable Newsfeeds.
  Provides a complete set of news feeds that are available for dissemination and management through the interface.
• Frequently Asked Questions.
  A knowledge base of questions and their answers that are frequently asked by employees and clients.
• Full User/Group/Role based Security Model.
  Documents, events, and contacts can be assigned different permissions depending on the user including read, write, submit (i.e. create with approval), and annotate. For example, one document might be given read-only privileges by only a certain workgroup, while other users might be given permission to make edits.
• Built-in Workflow.
  Provides built-in workflow features-- allowing objects to pass through multiple levels of approval before being published.
• Backup Facility.
  Provides multiple means of backing up valuable data contained within its knowledge base.
• Built-in Statistics.
  Includes a built-in facility for reporting usage statistics to monitor the patterns of users within the system, enabling businesses to track which pieces of information are most valuable.
• Built-in Reporting.
  The system can generate reports from its knowledge objects based on user-defined parameters via a wizard interface. This allows businesses to generate custom reports from any knowledge object within the system.

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Symplicity's Inventory/Asset Management solutions enables large and small organizations to implement efficient maintenance and inventory management practices and sound supplier relationship management practices to increase their competitive advantage.

Key Capabilities include:

• 100% Web Based - no client side software required
• Database Agnostic (Oracle, DB2, MYSQL, MSSQL)
• Easy-to-use Interface via web browser
• Interface for seamless system use via handhelds
• Interface for Maximum Flexibility Full System Access via Handheld devices
• Customizable Comprehensive Inventory Items Information Screens
• Part number, NSN, type, class, nomenclature, dimension, supplier/manufacturer, location, batch/lot number, activity dates (calibration, maintenance, transaction, repair cycle, shelf-life date, turn-in, item put-away, item pull, etc.), bi-directional inquiry from picture to item - item to picture, and material or scrap.
• Asset Life-Cycle Management
• Automated management of shelf-life, calibration, repair cycle capabilities, etc.
• Best of Breed Listing and Search Component
• Full text searches
• Advanced Filtering Capabilities
• Kitting
• Maintenance Program Management
• Built-in Tool Crib Management
• Comprehensive Reporting Module on all fields in the System
• Ad-hoc capabilities
• Provides Mechanism to Export to Excel
• Trending and Forecasting Capabilities
• Built-in Work Order Processing
• Built in Purchases/Requisitions Processing
• Email and Fax Integration
• Fax/Email orders directly
• Client Managed Dropdowns and Picklists
• Dropdown menus and picklists are configurable for ultimate flexibility
• Comprehensive Reporting Tools and ODBC Connection to Database
• Role-based Access Based on Established Access Levels

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Human Capital Management plays a critical role in managing the firm's most important asset, its people. Symplicity Human Capital/Recruitment Management lets you manage HR business processes-from recruitment to retirement-with 100% web based applications. Symplicity's Human Capital/Recruitment Management solutions assist organizations align people, process and goals, perform proactive workforce planning, and hire the best and the brightest. Our solutions can assist your organization impact the following Human Capital/Recruitment areas:

• Recruiting
• Retention
• Succession planning
• Risk Management
• Diversity in our workforce
• Employee communications and relations
• Training needs analysis, program design and implementation
• Performance evaluation
• Work-life initiatives

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Symplicity's comprehensive Customer Relationship Management (CRM) solutions offers enterprises easy-to-use tools to identify, obtain, and retain customers through the management and coordination of customer interactions across multiple channels, departments, lines of business, and geographies. Symplicity's CRM solution is the only CRM solution that connects your employees, partners, processes, and technology in one centralized workspace.

Our solutions can assist your organization impact the following areas:

• Marketing
• Sales
• Service
• Field Support
• Call Center Operations
• E-Commerce
• Reporting and Analytics

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Symplicity specializes in e-Forms -- the creation, management and processing of online forms/applications. Symplicity build custom solutions that revolutionize an organization's existing forms processes. Our unparalleled e-Forms solutions provide form managers with web-based tools that facilitate form definition and creation, forms version control, workflow approval as well as the reporting and exporting of responses for further processing. Symplicity's e-Forms solutions provide respondents with convenient online multi-session forms that are manageable and user friendly.

Key Capabilities include:

• Database Driven 100% Web Based Electronic Forms
• Context Sensitive Help
• Renders in Multiple Formats and Languages
• Built-in Form Caching
• Online Submission Capabilities
• Integration with Leading Digital Signature Products
• Web based form definition and creation
• Version control
• Ad-hoc Routing/Receiving with Built-in Workflow Definition
• Reporting and exporting response data
• Section 508 compliant and screen-reader friendly

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Event planners often face complex coordination among a variety of vendors, partners, and internal groups to address logistical, operational, and follow-up requirements. Symplicity's Event Management solutions enables organizations to increase their return on investment for event-based marketing programs while ensuring high-quality events. Symplicity's Event Management solutions are powerful, scalable, and highly secure software applications that streamline the entire process of all types of event planning, from small meetings to large conferences, for companies, government agencies, associations and education organizations. These easy-to-use solutions enable you to control every detail of an event from internet registration and travel arrangements to financial and post-event reports. The system eliminates the need for time consuming data processing and management by providing a state-of-the-art Customer Relationship Management tools that allows users to gather, manage, and analyze data about individual attendees and the organizations they represent. Ideal for centralizing and standardizing your event management operations, the system's sophisticated features empower event planners to make sure that their event runs smoothly and successfully. Symplicity will assist your organization in moving into the forefront of efficiency, professionalism, and value.

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Symplicity's Enterprise Calendaring/Scheduling solutions provides organizations with dynamic calendaring and scheduling systems for better communication, collaboration, and community building. These enterprise-wide applications will reduce your organization's resource requirements, increase productivity, improve results, and significantly shortens cycle time on projects.

Key Capabilities Include:

• Comprehensive workgroup calendaring functionality with user customizable views
• Day/Week/Month/Year Calendar Displays
• Searchable Calendars
• Event Reminders
• Conflict Resolution
• Invitations
• Built-in Room Management
• Time Zone Support
• Customizable Fields
• Integrated task manager and project scheduling
• Seamlessly attach documents and links to invitations/events/tasks
• User Autentication
• Support for popular calendaring standards such as iCalendar and vCalendar for ease of integration with desktop applications such as Outlook
• Reporting and Export Capabilities

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Symplicity's Enterprise Project Management solutions provide organizations with web based tools for managing complex initiatives throughout the enterprise. Symplicity's solutions ensure more efficient collaboration among stakeholders and allows companies to examine programs in terms of cost effectiveness, allocation of resources and impact on other projects throughout the organization. Organizations will increase productivity because the people and information critical to project and process success are seamlessly connected in Symplicity's collaboration workspace.

Key Capabilities include

• Planning and Scheduling
• Online Collaboration
• Tasking Management
• Multiple Interfaces for Internal and External Project Team members
• Messaging Mechanisms
• Document Management
• Reporting and Analytics
• Resource Management
• Workforce Planning
• Cost Management
• Standards Management
• Rich Security Model

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Symplicity Content Management (CM) is a web-based application that helps organizations efficiently and effectively create, deploy, and manage custom content rich Internet, intranet, and extranet Web sites. Coupled with Symplicity's e-Publishing delivery mechanisms, content delivery in multiple mediums has never been so easy.

• Web Author Publishing Application
• Template-based Publishing
• Versioning
• Collaboration
• Publishing Workflow
• Real-time Site Updates
• Object-based Virtual Repository
• Built-in Printed Publication and CD Generation
• Rich Security Model

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