Taking Your Student Conduct Services Virtual

Coronavirus (COVID-19) and Advocate

With the rise of concern regarding Coronavirus, Symplicity has been monitoring the situation carefully. Several colleges and universities recently suspended in-person classes and moved their classes online. If your institution decides to do the same, there are many ways that you can use Advocate to continue to provide students and staff with valuable resources on a virtual basis.

By configuring a few simple steps, your Advocate site may be used to support many virtual activities including:

• Incident/CARE/TIX/IPV/SASH Reports –Students can report incidents, such as those triggered by racism or xenophobia, through the public reporting form.
• Meeting/Hearings –Staff can meet with students remotely by inserting a virtual meeting link (whichever virtual meeting tool you are using, such as GoToMeeting, Zoom, Google Hangouts, etc.) into the Meeting Location of the appointment or paste the link into the letter. Make sure that the Meeting Location merge field has been added to the email body of your template.
• Charges, Decisions and Sanctions – Charges, Decisions and Sanction letters can all be sent through the system via email. Students completing sanctions can upload them through the student interface. Students can take responsibility by signing decision letters electronically.
• Appeals – Staff can add the appeals link within the decision letters so students can input appeals online or through the student interface.
• Student Interface – Students can access their information remotely through the student portal, including meetings, letters, and sanctions, when enabled, without needing your office to be open.

In addition, our support and development teams are prepared to work remotely to support you and address issues, in the event that we need to close offices. For more detailed information, our clients can log into the Symplicity Help Center via your Symplicity Advocate Manager interface > keyword search on "covid19". Not a Symplicity client but interested in learning more? Contact us at info@symplicity.com.