---
title: Best Practice Webinars | Symplicity
description: Learn how University of Richmond customized its CSM system to maximize efficiency in the office and empower staff members to provide top-notch career services.
---

<https://www.symplicity.com/higher-ed/resources>

# [Best Practice Webinars | Symplicity](https://www.symplicity.com/higher-ed/resources/customizing-csm-tips-tricks-best-practices)

 Written by [Alana Ripy](https://www.symplicity.com/higher-ed/resources/author/alana-ripy) | Oct 25, 2017 11:33:00 AM

Our webinar with Beth Chancy, Assistant Director in the Office of Alumni and Career Services, highlights how Richmond University customized its system to maximize efficiency in the office and empower staff members to provide top-notch career services.

### Additional Resources

- [Customizing your CSM system: Tips, Tricks, and Best Practices (PDF)](https://www.symplicity.com/hubfs/2017-symplicity-tips-tricks-and-best-practices-show.ppsx)

[View full post](https://www.symplicity.com/higher-ed/resources/customizing-csm-tips-tricks-best-practices)

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