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Can’t find the answer to your question? Feel free to reach out to the career services office at your school directly.

  • Login Credentials
  • Applying for Jobs
  • Emails
  • Request to Delete Account
Login Credentials
I'm unable to log in; can you help?

Does your university use Single Sign On? If yes, you'll need to contact your IT department. If no, click on "forgot password" on the student login page and the system will send you an email. 

I know my login credentials are correct, but I still cannot log in.

Please ensure the URL in your address bar ends in "/students."

I'm trying to log in, but I'm seeing "you've made too many incorrect login attempts"; how do I fix this?

Clear your browser cache to try again. 

Applying for Jobs
I cannot apply to a specific job; it says I don't qualify.

If you click into the job, over on the right-hand, it will tell you why you don't qualify. These screen criteria are set by your Career Services Office; if you have further questions, you'll need to contact them. 

I can't see any jobs.

If you can't see any jobs and all you see is {base}>, that means you have a browser extension that is blocking the jobs. 

I am unable to chat in the Virtual Career Fair.

Are you using Internet Explorer? If so, Internet Explorer is not a supported browser.

Emails
I did not receive an email from the system.
Please check your junk mail folder. If you are unable to find it there, contact your career center.
I did not receive my job search agent email.

If there were no results, the system will skip sending that day and wait until there are results.

I am unable to change my email (or other account data) in the system.

If you are having issues changing your email or other account data, you'll need to contact your career center.

Request to Delete Account
I want to delete my account.

You will need to contact your career center to delete your account.

I am unable to sign up for a counseling appointment.

Do you already have an upcoming appointment scheduled? If so, the career center may limit the number of outstanding requests.