With Symplicity's case management, we're able to work from home and do our jobs the same way we would if our office was open. The system itself allows for us to continue supporting students without interruption so our management of student services hasn't been impacted by COVID-19.
Having Symplicity's case management system ensures that we are able to do our jobs despite the challenges of COVID-19. It's a really stressful time right now so having the ability to identify and provide what our students need the most is very helpful.
I have been thinking often about where we would be if we had not gone paperless. Symplicity has literally been the boat that has kept us afloat in the storm. Although we can't pop into one another's offices to chat about a student, we can easily view each other's notes and comments on a case. Our workflow has not been interrupted as it surely would have been.