With the return to “normal” in a post-pandemic world, higher education institutions have changed for good and students are more engaged than in the recent COVID-19 years. Despite the past few challenging years, Higher Ed Institutions’ key goal remains the same: providing a positive student experience.
In our survey, we found that Higher Ed Institutions struggle with siloed departments at their institutions and communication with students about the services available, but have been able to do better with increasing student engagement thanks of the use of technology. Symplicity One connects all of your student services applications, allowing you to connect with students' preferred method: technology.
This report provides insight into how higher education institutions are facing these challenges and ensuring student success in 2023 and beyond.