We're excited to announce our new partnership with The Guildhall School of Music & Drama, one of the world's leading conservatoires. Using Symplicity Advocate, this collaboration will revolutionise how Guildhall School delivers student support services, creating a more connected, secure, and effective environment for its talented community of musicians, actors, and production artists. 

Addressing Critical Challenges in Student Support 

Guildhall School faced several key challenges like many higher education institutions. They sought ways to improve collaboration for casework management and support across departments. They were also keen to reduce or remove, where possible, their dependence on email communication. With more connected systems and processes, they are able to improve the efficiency and reliability of providing comprehensive and coordinated support to enable their students to thrive in their creative and artistic training and learning. 

A Comprehensive Vision for Student Success 

Guildhall School's partnership with Symplicity Advocate encompasses both immediate improvements and long-term strategic goals: 

Short-Term Impact 

• Standardised Record Keeping: Implementing consistent, professional standards for student support documentation across all departments 

• Secure Information Sharing: Enabling cross-departmental collaboration while maintaining strict confidentiality protocols 

• Usage Monitoring: Deploying tools to track service utilisation and measure user satisfaction in real-time 

Long-Term Transformation 

• Unified Casework Approach: Establishing school-wide consistency in how student cases are managed and resolved 

• Enhanced Risk Management: Strengthening data security and risk assessment capabilities 

• Impact Reporting: Developing robust analytics to demonstrate outcomes and support diversity, equity, and inclusion objectives 

Why Symplicity's Advocate Platform? 

Guildhall School selected Symplicity's Advocate platform for its user-friendly interface that serves both staff and students effectively. The platform's streamlined case and note management capabilities, combined with sophisticated access controls for confidential information, aligned perfectly with the School's vision for professional, secure student support services. 

The partnership also opens exciting opportunities for process innovation, including the development of custom reports and feedback systems, as well as exploring automation and student self-service tools that support student resilience and independence. 

Looking Ahead 

This partnership represents more than a technology implementation—it's about creating a culture of connected, professional student support that matches the excellence Guildhall School brings to creative arts education. By breaking down departmental silos and establishing clear, secure workflows, the School will be better positioned to support student success at every level. 

We're proud to support Guildhall School of Music & Drama in this important work and look forward to seeing how this partnership enhances the student experience at one of the world's premier creative institutions! 

If you'd like to learn more about Symplicity Advocate, we'd love to speak with you. Contact us and schedule a demo today!