Refund Policy

Career services staff at Symplicity Recruit member schools have the option to reject jobs they feel do not align with the needs of their students or that they are otherwise unable to verify. If a job posting has 5 or more target schools and is declined by a school, a refund will be issued in the form of a job credit for the total amount of rejected schools. The maximum number of schools that can be targeted using a courtesy credit issued will be 20 schools. The job credit will be added to your account on the 8th day of the posting. The credit will be valid for 30 days after the date of issue and may be used on a new job posting only. Job add-ons are not included in the credit.

If a job posting is declined by a school or schools and the number of target schools then falls into a lower flat rate, contact Symplicity Recruit support and we can assist you.

If the total number of target schools is less than 4 and is declined by a school in the first 7 days, you may contact support to re-target or request a refund.

Symplicity Recruit by Symplicity is not responsible for job postings that contain misspelled words, typographical errors, or garbled text and does not offer refunds on those grounds. Symplicity Recruit cannot guarantee that jobs will be accepted at all target schools, nor that they will have any applicants. No refunds are available once a job has been sent out to the selected schools. If you have additional questions regarding our refund policy, contact Symplicity Recruit support.