Symplicity Recruit

Can’t find the answer to your question? Feel free to contact us! We are always ready to assist you with any questions you may have in mind.

  • Account Settings
  • Passwords and Login
  • School Connections
  • Feature Availability at Schools
  • Subscriptions
  • Global Search
  • Student Messaging
  • Job Postings
  • Job Packs
  • Career Fairs
  • Analytics
  • Payments, Discounts and Refunds
  • Symplicity Recruit Quick Reference
  • Helpful Resources
  • Network Schools
  • Local Schools & Symplicity Recruit
Account Settings
I keep seeing a message asking me to verify my email address. How do I do that?

It is important to verify your email address so that your job postings and school connection requests can reach targeted schools.

When you created your Symplicity Recruit account, we sent you an email with a link to verify your account. If you cannot find the email, log in to Symplicity Recruit and click the button to resend the email to the current email address associated with your account.

If you have changed your email address and need to update it, log in to Symplicity Recruit, go to your account and update your email address. We will send you an email. To verify your account, click the link within the email.

Why should I use a corporate or company email address?

Many of our member schools choose to review new contacts and job postings before they are made available to students. We encourage the use of a corporate or company email if available. This will assist schools in identifying you as a legitimate employer in their system and processing your account request in a timely manner.

Why are some of my employer profile fields already filled in?

Symplicity Recruit uses a third party web service which supplies publically available information about your company based on your email domain. We use this information to pre-populate your employer profile fields when available, in order to make the signup process as painless as possible, and to ensure that the schools you work with have as much information as possible when reviewing your account. If you choose, you are welcome to edit, erase, or replace the information we have supplied at any time.

How can I update my email address and other Personal Information?

Once logged into Symplicity Recruit, open the navigation that opens below your name in upper right section of page and click on the “my profile” option. Enter the new information and click “Save”. You will then be prompted “Do you want to send this update to schools?” Click “yes” to send the information to Schools. If you send to schools, Schools that have a record of your account will also receive a copy of your updates. Schools have the ability to automatically accept your changes, or they may choose to review all contact updates from a holding bin. With the latter, the school will have the ability to accept or reject your changes. Please note that updating your Personal Information or Employer Information could impact the accounts of your colleagues who are operating at the same recruiting organization at the school where they have an account; please check your data to ensure its accuracy.

NOTE: If you are attempting to update the email address on the account, a confirmation e-mail will be sent to the new e-mail address. You must open this e-mail and click on the verification link inside in order for your e-mail address change to be processed. E-mail address changes can take up to eight hours to complete. In the meantime, you can continue to access your account using the old e-mail address as the username.

If you try to update the email on your account and you get a message that the email address is already in use, and you are utilizing a unique corporate email address, then use the forgot password tool on the login menu on the Symplicity Recruit home page to reset your password. If you are utilizing a shared departmental corporate email address (e.g.: recruiting@demo.com), we recommend checking within the department for the password prior to resetting it.

Can I change my Employer Information?

Once logged into Symplicity Recruit, open the navigation that opens below your name in upper right section of page and click on the “employer profile” option. Enter the new information and click “Save”. You will then be prompted “Do you want to send this update to schools?” Click “yes” to send the information to Schools. If you send to schools, Schools have the ability to automatically accept your changes, or they may choose to review all employer updates from a holding bin. With the latter, the school will have the ability to accept or reject your changes. Please note that updating personal or profile information could impact the accounts of your colleagues who are operating at the school level where they have an account; please check your data to ensure its accuracy.

How do I merge an account?

Jobs Only Account (JOA) holders needing to be merged with another account in Symplicity Recruit should use the “contact us” form to request account merger. You will need to provide specifics of both accounts, and a brief explanation of why the merge is to occur. Depending on the request, we may to vet the request with the other account. Enterprise Recruiter Accounts (ERA) are able to utilize account “invitations” to invite users to join their ERA account. Even if the contact is currently a JOA, they can be invited to merge into an ERA firm’s account.

NOTE: If you need to be merged with an account at a school, schools can perform this function for you. If you are not already registered at your target schools, simply register (with your information) at each of the schools where the old contact is registered, and then ask the career center to merge your account with theirs.

Passwords and Login
How do I change my password?

To change your password within Symplicity Recruit:   

1.  Hover over your name in upper right corner and then click on My Account.

2.  From Account Settings, click on Password.

3.  On the Change Password page enter a new password and confirm your new password and click Change Password to change your password.  

If you have a centralized account, you will be able to use this password (and your email) to login to Symplicity Recruit or any Symplicity Recruit school’s CSM (Career Service Manager) instance.

Can I use the same username and password across Symplicity Recruit and Career Center (CSM) sites?

Yes, there is a feature that allows you to synchronize your account. This means you can use your Symplicity Recruit password to login to Symplicity Recruit AND to the CSM sites of our individual member schools.

To synchronize your account,

1.  Hover over your name in upper right corner and then click on My Account.

2.  From Account Settings, click on Password.

 3.  From Change Password page, click Synchronize Password button.  

Please note, after you do this, any changes you make to your password, either at Symplicity Recruit or at an individual CSM school, will be applied to your central Symplicity Recruit login, and your login at all member schools. CSM school administrators will no longer be able to make local changes to your password on your behalf.

If you find that the synchronization feature is not working for you, you can desynchronize your account at any time and use your old passwords to log into the CSM sites of our individual members schools.

What should I do if I attempt to register and get an alert that my email address is already registered?

This could mean one of two things: either you have previously registered with us using an individual email address, in which case you should utilize the Forgot Password tool (see above question) or that you are registering a company-wide email address (e.g. recruiting@demo.com) that may already be registered by a colleague. In the latter case, you may want to check with the company prior to resetting the password.

What does it mean when it says I can only have one Symplicity Recruit session open at a time?

Users are restricted from having multiple sessions open. If you try to log in, and you or someone else using your login credentials have an open session, the system will prevent having concurrent duplicate sessions open. This is done for several reasons, but primarily to ensure that the account is not being incorrectly manipulated by concurrent users (e.g., making incongruous simultaneous account requests). Single sign-on also helps users to be more confident they are operating in a secure environment.

What if I forget my password?

There is a “Forgot Password” link on the Login form. If you click this link, you will be requested to submit your email. Upon receipt of this request, the system will send you an email with a link to reset your password. If you did not receive the email after making a request, please check your spam folder in your email client.

School Connections
Will I be charged for connecting to schools?

No, there are no fees for school connections.

What does a school connection allow me to do?

Establishing school connections through Symplicity Recruit will allow you to manage your recruiting activity across your connected schools. You can register for career fairs, manage on-campus recruiting, and view resume books, all from one central portal. Connecting to schools also makes it easier than ever to target your favorite schools for job posts. A list of features you can access through your school connections can be viewed on our pricing page.

How can I connect to schools where I have previously recruited?

If you are already recruiting from schools within our network, upon signing up for a Symplicity Recruit account for the first time, your Symplicity Recruit account will automatically be connected to the schools where you have accounts. 

Please note that the recruiting features available at each school may differ, and are dependent on the school approving your access to features.

I have a Symplicity Recruit account. How do I connect to schools?

If you are landing on Symplicity Recruit from a local school environment, we will automatically connect you to that school in Symplicity Recruit. Once you are logged in to Symplicity Recruit, you can research schools and the Symplicity Recruit features available on a per school basis by selecting Schools from the top nav. From the Schools page, you can view schools you have already added on the “Connected Schools” tab, and schools you may like to add in the future on the “All Schools” tab. To add a school, simply look for the “Connect” option in the “All Schools” listing or if you are on the school’s profile page, click the “Connect” button. After requesting to add the school, the school will be listed as “connection pending”. The school will be alerted to your request and will have the opportunity to review your request for access to recruiting features. Once a decision has been made by the school, you will receive an email and also be alerted to the status of recruiting features in Symplicity Recruit.

Can I add additional school connections later?

Yes. You can research schools and the Symplicity Recruit features available on a per school basis by selecting Schools from the top nav, and selecting the All Schools tab. On the All Schools list, you can view schools you have already added and schools you may like to add in the future. To add a school, simply look for the “Connect” option in the schools listing or if you are on the school’s profile page, click the “Connect” button.

I’ve requested connections to schools. Why aren’t my features activated yet?

In order for your additional recruiting features to be activated, the career services departments at each of your target schools must first approve your account. This can cause a slight delay between when you request the connection, and when your access is fully activated. While your connection to a school is awaiting approval, the school will be listed with a “connection pending” notification on the All Schools list.

My request for specific features has been declined by a school. What can I do?

If you do not gain access to some of the features at one of your connected schools, when viewing the school’s profile, the icon representing the feature attached to the school will be gray and say “declined”. In this case, we suggest you reach out to the school directly to see if there is a possibility of gaining access to the feature of interest. Contact information for each school can be found on the right side of their school profile.

I would no longer like to recruit from one of my connected schools. Can I deactivate my school connection?

Yes. You can deactivate any of your school connections from the Connected Schools list, All Schools list, or from the school’s profile. Please note that although Symplicity Recruit will not send you updates for a deactivated school connection, you will still have a local account through the school, and may still receive correspondence or outreach directly from the school. If you would like to resume using Symplicity Recruit to recruit from a deactivated school, you may reactivate the school connection at any time.

Feature Availability at Schools
Can I see Symplicity Recruit features enabled by a school before adding the school?

Yes! You can research schools and the Symplicity Recruit features available on a per school basis by selecting Schools from the top nav. From the Schools page, click the “Add Schools” tab. Each school in the list will show you the Symplicity Recruit features it has enabled. Additionally, if you are viewing the school’s profile, you will be able to see the enabled features.

How do I see the recruiting features I have access to at a school?

To view the recruiting features you have access to at each school, from the top nav, select Schools and then make sure you are on the Connected Schools view.  Under each school on the list, you will see the recruiting features the school has enabled for you.  If you are connected to a lot of schools, you can also filter the list of Connected Schools by specific features granted to you by your connected schools.

You can also view the recruiting features by clicking on any connected school from the list of Connected Schools to view the school’s profile.

From the school’s profile, you will see if the school has granted you access to their resume books or if you can register for a career fair, request an interview schedule, or request an info session.

Subscriptions
What is a Premium Subscription?

Symplicity Recruit’s Premium Subscription is an annual subscription offering access to our network of schools through our comprehensive recruiting solution.

It features:

  • One account with unlimited school connections
  • Unlimited job postings including 16-day refresh, enhanced branding profile, and Smart Invites
  • Applicant management and unlimited messaging
  • Unlimited access to network-wide resume database and targeted messaging of students
  • Consolidated brand management through one employer profile
  • Virtual & On-Campus Events & Recruiting
  • Access to APIs

and more.  If you are interested in learning more, please contact us!

Can I try Symplicity Recruit before subscribing?

Absolutely!  When you create an account on Symplicity Recruit, you will benefit from having one account to access and manage your recruiting across all of the schools in our network.  

Your free account will include:

  • Unlimited connection requests to schools
  • Company branding profile that can be shared to all connected schools
  • Access to career fairs happening across our network of schools
  • Events recommended for you
  • Unlimited access to interview sessions and schedules
  • Interview and event management
  • Limited access to our candidate resume database

and more.  To get started, create your account today.

 

 

I am not ready to subscribe. What can I do on Symplicity Recruit?

When you create an account on Symplicity Recruit, you will benefit from having one account to access and manage your recruiting across all of the schools in our network.  

Your free account will include:

  • Unlimited connection requests to schools
  • Company branding profile that can be shared to all connected schools
  • Access to career fairs happening across our network of schools
  • Events recommended for you
  • Unlimited access to interview sessions and schedules
  • Interview and event management
  • Limited access to our candidate resume database

In addition to free features, we also offer paid features including single job postings and job packs which are discounted job credits that can be used up to a year from purchase date.

I do not see a plan that will meet our recruiting needs. What should I do?

We will work with you on a custom plan that will fit your organization's recruiting needs.  Contact us to get started.

Global Search
What is Global Search?

Global Search is our candidate resume database and includes students and recent grads who have opted in to hear from you across the Symplicity network of schools.

You can discover talent across our network of schools using our keyword search and filters including major, degree, grad date, school and more. Once you find talent of interest, you can add tags and filter by your tags to make outreach easier. We help you reach out to talent using personalized and branded emails by offering message templates or you can save your own to make message creation easier in the future.

Although you can run any search for free, Global Search is part of our Premium Subscription. If you are interested in learning more, contact us.

How does Global Search work?

We have students and recent grads from across our network of schools opting in to hear from you daily! As these students and recent grads are opting in, you simply search for talent using keywords filters including major, degree, grad date and more. From the results, you can view the resume of one more more candidates, tag candidates of interest, download resumes and select one or more candidates to email.

Can I try Global Search?

Sure! Create an account or sign in to Symplicity Recruit.

From the top nav, hover over Search and select Global Search. Feel free to enter keywords and use the filters to get to the right talent. Run your search and view your results.

If you want to view the resumes of students and recent grads, contact us and we will get you set up in minutes!

How do I get access to Global Search?

Access to Global Search is included in our Premium Subscription.

Please contact us and we will get you set up with access to talent across our network of schools.

Setting Up Saved Search and Alerts

Save your search and your time!

Setting up a saved search on Global Search is easy.

  1.  Run a search
  2. Click the Save The Search button listed above the search results.
  3. Give your saved search a name and decide if you would like to get a weekly alert of new talent matching your search (NOTE:  The search alert will be enabled if you do not turn it off.)
  4. Click on the Save Search button.

Once you save a search, it will be available for you to run under the keyword search.

If you have saved search alerts on, you will receive one weekly talent alert email from us and it will include matches for all of your saved searches where you have alerts turned on.

Can I message candidates from Global Search?

Absolutely!  You can message one or up to 100 students at a time through Global Search.

To message a candidate, click on the name of the candidate from the search results to launch the candidate’s profile. From the profile, click on the Send Email link in the top right corner.

To message multiple candidates, from the search results, click on the boxes to the left of the candidates’ names and then on the Send Email button below the keyword search.  You can also select multiple students when you are viewing a candidate’s profile by clicking on the box to the left of the student’s name.  NOTE:  Up to 100 students can be messaged at a time.

We even provide you with message templates to help or you can save your own to make message creation easier.

Need to personalize and brand your messages before sending them out?  We have made that easy by making several inserts available and a rich text editor to make your message pop with links, images and more.  Go ahead and insert your appointment scheduling links or links to your interviews or events.

If you have attachments, you can add them as well!

How do I view the resumes of candidates?

We have made it simple for you to fast-flip through the resumes of students and recent grads.

Once you run a search, click on the name of a candidate from the search results and the resume of the candidate will load.  Use the up and down arrows on the top left to flip through and take action on the talent returned from your search.

If you click on the name of a candidate from the search results but you do not have access to Global Search, contact us and we will get you set up.

Turning Off Saved Search and Alerts

There are two ways you can turn saved search alerts off in the case where you no longer need them.

Option 1

  1. Log in to Recruit.  From the top nav, hover over Search and click on Global Search.
  2. On the left, click on the saved search from your list of saved searches where you no longer want to get alerts.
  3. Once the results load for the saved search, click on the alert toggle to turn the alert off.

Option 2

  1.  From a weekly talent alert email, click on Manage My Alerts at the bottom of the email.
  2.  Uncheck the boxes next to the names of the saved searches where you no longer want to get alerts. 
  3. Save 
Tagging Candidates and Filtering Candidates by Tags

We make it easy for you to organize and reach out to candidates you find in Global Search through tagging.

You can apply tags to candidates from the list of search results or from each candidate’s profile in Global Search.  

Once you have tagged some candidates, they will appear in the Tagged Candidates view to the right of All Candidates view.

If you want to see all candidates you have tagged and also filter by the tags you have created, you can do so from the Tagged Candidates view.  To filter on tags, select the tags you would like to filter by from the list of filters on the Tagged Candidates view.

Student Messaging
What are autoresponders?

Autoresponders allow you to automate your communications with applicants as they enter the recruitment funnel. They are available through our Premium subscription plans.

How do I enable autoresponders?

Once you are on our Premium subscription plan, you can enable autoresponders by

  1. Logging into Recruit.
  2. From the top navigation, hover over your name in the upper right corner and select My Account.
  3. Select Autoresponders from the link bar to get to the Applicant Autoresponders page which will allow you to customize, preview, and configure each autoresponder that fits your recruitment process.
Do you provide templates for the autoresponders?

Absolutely!

To review autoresponders before sending to applicants

  1. Log in to Recruit.
  2. From the top navigation, hover over your name in the upper right corner and select My Account.
  3. Select Autoresponders from the link bar to get to the Applicant Autoresponders page.
  4. Under each autoresponder, check the Review before sending box for autoresponders you would like to review before sending to applicants.
How do I update the status of an applicant?

How do I update the status of an applicant?

There are a few ways you can set the status of an applicant to trigger an autoresponder.

  1. Log in to Recruit.
  2. Under Jobs, select
  3. rom your list of applicants, once you find a student of interest, click on the rounded rectangle to open the status dropdown.
  4. Select a status from the status dropdown for the applicant and if you have the corresponding autoresponder enabled, the applicant will receive a message.

In addition to the applicant’s list, you can set the status of any applicant from the applicant’s profile.

Can I cancel an autoresponder?

Yes! Once you set a status for an applicant that has an autoresponder enabled, you will have up to 2 minutes to cancel.   You will see the option to cancel an autoresponder in red for a single applicant from the student’s information in the list of applicants or from the applicant’s profile.

Can I see the students I have messaged with an autoresponder?

Yes!   Once you have sent an autoresponder to an applicant, you will see which autoresponder was sent and when the autoresponder was sent.

Can I update the status of multiple applicants at once?

Yes! To update the status of multiple applicants at once

  1. Log in to Recruit.
  2. Under Jobs, select
  3. From your list of applicants, check the box to the left of the students’ names you would like to update.
  4. Under the button bar above your list of applicants, select Set Status
  5. Select a status from the dropdown and the selected students will be updated and if you have a corresponding autoresponder enabled, the autoresponder will go out after two minutes to the selected applicants.
Job Posting
How long does a Symplicity Recruit job posting run?

Symplicity Recruit postings are designed to last 30 days. Some schools like to review postings  before making them available to their students.  We account for this by extending your job to 37 days.

Extend Postings

If you want to extend your job posting while it is active on Symplicity Recruit, we have the option to keep the job active for 15 days.   The feature can be purchased as the job is posted, or any time prior to expiration. With the extension, the maximum posting duration is 45 days (52 days accounting for the 7 days grace period for school review of the posting). To extend your job posting, click on Jobs from the top navigation and then on Jobs List.  Click on the job from the Jobs List and then click on the Extend button.  

Withdraw Postings

If you want to close a job, you can do so any time from the Jobs List under Jobs by clicking on the Withdraw link under the job.

 

Is it possible to edit the Job Posting Deadline?

Multi-school job postings expire 30 days after posted (in effect 37 days if considering the school review period) unless an extension is purchased. Recruiters can “withdraw” a position if they want to close the position immediately. 

How can I distribute my job posting to my connected schools?

When you initiate a job posting and fill out your job details, you will advance to the next step allowing you to target candidates from particular schools of interest. At this time you will be presented with the option to target candidates at connected schools at the top of the page. Once selected, we will give you the opportunity to review and make adjustments if required; otherwise, you job will be targeted to all of your connected schools.

How can I add additional schools to my posting?

Unfortunately, you are not able to add more target schools after you post your job. You may, however, easily re-post the position to add schools.

To re-post your job,

  1. Click the Post a Job button from your home page.
  2. On the job posting page, open the dropdown menu under Copy an Existing Job; and select the job you would like to re-post. If the job has expired, clicking the “Show Archived” button below the “Copy an Existing Job” dropdown will bring it up.
  3. All information for the copied job, including the original target schools, is pre-populated to make it easy.  Review the information and make any necessary edits to add or remove your desired schools, and post your job.
The school I want is not on the list. How can I post to it?

Please do let us know about school(s) where you are interested in recruiting. We can reach out to them to encourage them to join Symplicity Recruit.

Under Contact Us open the Regarding dropdown and select Request New School in the Network to submit your request.

How do I repost a position?

Symplicity Recruit keeps copies of all jobs you previously posted.

To repost a position:

  1. Log into Symplicity Recruit and click on Post a Job button from the home page.
  2. From the first step of posting your job, open the dropdown under Copy an Existing Job.
  3. Select the job from the dropdown you would like to copy (if the job has already expired, click Show Archived Jobs under the dropdown to populate the dropdown with archived jobs.)
  4. Continue through job posting steps to post your job.

How can I make edits to my posting?

Log in to Symplicity Recruit:

  1. Click on Jobs from the top navigation bar
  2. Select Jobs List from the menu.
  3. Find the job on the list and click on the job title (or the Edit icon) – note there are list search tools to help you find the job more easily.
  4. Then click on the Edit Job Details button. 
  5. Once the job is open to edits, enter your edits and click Save.

The posting will be updated at the schools to which you have posted. Note, some schools require that edited jobs go back through approval review prior to reposting.

May I view my posting at the school’s website, to ensure it has been properly received and is visible to students?

The convenience of a multi-school ensures that you do not need to log in at each school to view your posting and/or applicants. During the posting process, you are able to preview how the job will appear to students. When you post your job, it is automatically distributed to your target schools.

If a target school chooses not to post your position, you will receive an email notification indicating that the school has rejected your posting. If a target school has rejected your posting, you will also see this information listed in the Schools block on the right of the Job Details page when you log into your Symplicity Recruit account.

What are Smart Invites?

Smart Invites are automated emails we send on your behalf to candidates applying to very similar jobs to the one you are posting inviting them to apply to your job.  They are designed to increase awareness of your job posting and deliver applicants to you faster.   

When you post a job to Symplicity Recruit and target 5 or more schools, we include Smart Invites as a part of your post at no additional charge.  

If you do not want this smart outreach as part of your job posting,  uncheck the checkbox to the left of Smart Invites under Job Settings from the first step in posting your job to Symplicity Recruit.

 

How do I remove Smart Invites from my job post?

On the first step of posting a job, look for the Smart Invites setting under Job Settings.

The Smart Invites setting will be checked by default for a new job posting. If you do not want us to send Smart Invite emails to candidates, simply uncheck the box to the left of the "Smart Invites" setting.

What are recommended candidates?

Recommended Candidates is a feature designed to deliver active, best-fit candidates to you within minutes of posting your job to Symplicity Recruit.   You can review and invite one, some or all to apply to your job posting with a few clicks.  

 

How are candidates recommended?

When you post your job to Symplicity Recruit, we look for candidates applying to very similar jobs close to your job location or willingness to relocate close to your job location.  We also factor in graduate dates to provide quick and easy access to best-fit candidates.  

Where can I view recommended candidates for my job?

To view recommended candidates for any job on Symplicity Recruit, click on Jobs from the top navigation and then on Jobs List.  Find the job of interest and click on the job title.  This will take you to the Job Details.  Click on Recommended Candidates from the job's navigation bar.  

How do I invite recommended candidates to apply to my job?

From the list of recommended candidates,  you can invite a single candidate, several candidates or all candidates to apply to your job posting.  

To invite a single candidate, click on the Invite button below the candidate's information.

To invite multiple candidates, click on the checkbox to the left of each candidate you wish to invite and then on the Invite button above the list of recommended candidates.

To invite all recommended candidates, click on the checkbox to the left of Select Page above the recommended candidates list and then on the Invite button above the list of recommended candidates.

When the Invite button is clicked, you will see our message creation tool populated with a personalized template to help you get your message out quickly.  If you would like to edit the template, you can and also save it for later use.

How do I view the performance of my job?

Click on  Jobs  from the top navigation and then on Jobs List.  From the Jobs List, click on the job of interest to view the details of the job.  From the Job Details, you will see a  Jobs Performance block just below the posting date. 

From the Job Performance block, you will be able to see the following analytics:   

Job Views.  The number of times your job has been viewed by students and recent grads. 

Apply Clicks.  The number of times students and recent grads are clicking to apply to your job. 

Applicants.  The number of student and recent grads applying to your job.  NOTE:  If you are collecting applicants through your career site or ATS, we will not be able to deliver on this metric. 

Recommended Candidates Reach.  The total number of recommended candidates you have invited to apply to your job.  NOTE:  If we are unable to generate recommended candidates for your job, you will see “—” under the Recommended Candidates Reach block and a tooltip keeping you informed. 

Smart Invites Reach.  The total number of best-matched students and recent grads we have invited to apply to your job on your behalf.  NOTE:  If we are unable to find students and recent grads matched to your job, you will see “—” under the Smart Invites Reach block and a tooltip keeping you informed. 

How many students viewed my job?

Click on Jobs from the top navigation and then on  Jobs List.  From the Jobs List, click on the job of interest to view the details of the job.  From the  Job Details, you will see a Jobs Performance block just below the posting date.  Within the Job Performance block, you will see total views of your job posting.   

To see views by school, scroll down and you will see the list of schools accepting your job posting and the total views per school. 

How do I see the schools accepting or rejecting my job?

Yes!  Click on Jobs from the top navigation and then onJobs List.  From the Jobs List, click on the job of interest to view the details of the job.  From the  Job Details, scroll down and on the right you will see a list of schools accepting your job and below you will see the schools, if any, rejecting your job.   

How do I create and review Resume Packets?

To create Resume Packets, you must select Through their school under How candidates apply from the first step of posting a job.  This will ensure that students are submitting their resumes through the Symplicity Recruit system, and a record of these resumes is then recorded in your account.

To create a resume packet:

  1. Login to your account at: https://recruit.symplicity.com/sign-in
  2. Click Jobs from top navigation bar and then on Jobs List.
  3. From the Jobs List, click on the job you wish to create the packet for.
  4. Click on Applicants from the navigation bar.
  5. Click on the checkbox to the left of the name of each applicant you want to include in your resume packet.  If you want to add all of your applicants for the job to a resume packet, click on the checkbox to the left of  Select All  above the list of applicants.
  6. Once you have selected the applicants for your packet, click on the Create Resume Packet button.
  7. Give your packet a name, specify the documents you want in your packet and review the remaining settings from Generate Publication form.  Click on Submit to start generating the resume packet.

The packet will take a few moments to process. Once completed, you can access the packet by clicking on Jobs from top navigation, and then on Resume Packets from the menu.

What is the difference between posting a multi-school posting from Symplicity Recruit vs. a school’s site?

The advantage of posting through Symplicity Recruit is that you post once and we send the job to your target schools.  We also collect applicants from all schools targeted with your job in one place extending your reach and saving you time.

The centralized Symplicity Recruit portal does charge a modest distribution fee (for a full description of rates, please visit our job post pricing ).

 

Why can only certain students at some universities see my posting?

There may be two reasons for this:

  1. Some universities are served by one centralized career services office while others have a decentralized approach where students enrolled at the university are served by separate, college-specific career services offices. Furthermore, at certain decentralized universities, some career offices may not utilize Symplicity, and their respective students may not have access to your job posting.
  2. Regardless of whether a university has a centralized or decentralized career services approach, Symplicity allows career services offices to control which students access which jobs. In order for a student to be eligible to view particular jobs, career services business rules may require that the student be in a specific class or degree level, have their resume reviewed and approved by career office staff, or participate in a career services workshop. Therefore, your posting is only visible to students that have met the career office’s baseline requirements to access jobs.
One of the schools where I posted no longer lists the same Industries as my original posting. How did this change?

Symplicity Recruit Network schools often convert standard Symplicity Recruit fields, such as Industry, to labels that are specific to their student population. This increases the opportunity for students, at the schools where you have posted, to see your job when searching based on specific fields such as Industry, Job Function, and more.

Why did a school reject my job?

Each school may choose to accept or reject a new job posting.  We will send you an email regarding schools rejecting your job posting. Upon receiving the email, you may contact the specific school for an explanation.

To find the contact information for the schools you would like to contact, select Schools from the top navigation and then click on All Schools from the Schools navigation bar.  Search for the school and once you find it, click the school name to view the school's profile.  From the school's profile, all contact information for the school is available on the right.  

What is a courtesy job credit and how do I use one?

If you post a job to Symplicity Recruit targeting 5 or more schools and at least 1 school rejects your posting, you will be issued a courtesy job credit eight days after posting your job.  This courtesy job credit can be viewed by clicking on the coins icon from the navigation in upper right corner.

The courtesy job credit allows you to re-target your original posting or post a new job up to 30 days after it is issued.  To use a job courtesy credit, post your job to Symplicity Recruit and from the Checkout screen, apply the credit using the dropdown next to the job posting.

I keep seeing a message asking me to verify my email address. How do I do that?

It is important to verify your email address so that your job postings and school connection requests can reach targeted schools.

When you created your Symplicity Recruit account, we sent you an email with a link to verify your account. If you cannot find the email, log in to Symplicity Recruit and click the button to resend the email to the current email address associated with your account.

If you have changed your email address and need to update it, log in to Symplicity Recruit, go to your account and update your email address. We will send you an email. To verify your account, click the link within the email.

Job Pack
What is a Job Pack?

Job Packs allow employers to purchase job posts in bulk and at a discounted rate. Employers may purchase job packs in a variety of sizes (both in terms of number of jobs, as well as the number of schools targeted). Job Packs must be prepaid. To learn more about job pack pricing, click here.

How do I purchase a Job Pack?

Job Packs can be viewed and added to your shopping cart by clicking on the coins icon in the upper right corner of the page.   

The tabs on the Job Pack page may be used to select the maximum number of schools to which your Job Pack postings can be sent. After determining which Job Pack best meets your needs, click Add to Cart and proceed.

How do I use my Job Pack?

Create a job posting and proceed through the posting process until you reach your shopping cart. Click on the dropdown right under the price and select the job credit you would like to apply.   The total should be reduced to $0.00, and deduct one credit from your Job Pack.

Please note that your Job Pack credit will not be applied to any add-ons, such as a job extension, or enhanced profile.

How long will my Job Pack remain active?

Your Job Pack will remain active for a year after the date of purchase.

Where can I view remaining credits and the expiration date of my job pack?

To check the credits remaining and expiration date of a purchased Job Pack, click on your name in the upper right corner and then on My Account.   Once you are on the Account Settings page, click the Job Credits link. From the Job Credits page you will be able to view the size of the pack you purchased, the remaining credits and the expiration date.

What is the “Auto Renew” feature I see after posting my job?

Auto-renew is a feature designed to automatically renew your posting before it expires.

When you set up automatic renewal, the job will be extended automatically for another 30 days after reaching its expiration date, and paid for as a part of your Premium Subscription with us or if you have a Job Pack, by using one of your job credits. The job will remain posted at the same schools you originally targeted, and the job will be refreshed, so it appears as a new job posting to students.

Once automatic renewal has been enabled for a job, the job will renew until you disable the feature, withdraw your job posting, run out of job credits to fund subsequent renewals or if your Premium Subscription expires.

You can disable automatic renewal by clicking the “Stop Auto Renew” action under your job posting on the Recently Posted Jobs section of the Symplicity Recruit Home page, or from the Jobs List.

Prior to automatic renewal, you will receive an email reminding you that your job is about to renew. If you are using your Job Pack to fund auto renewal of your posting and are out of job pack credits, you will receive an email letting you know to get more credits to continue auto renewing your job.

I purchased a Job Pack. Why am I still being charged to post?

Because Job Pack credits are applied from the shopping cart, you may notice a charge being tallied as you add target schools to your posting. This charge reflects the price of the job posting if you do not use a job pack credit. Upon selecting the job credit you would like to use for the job in your shopping cart, the charge for the job post will be reduced to zero.

Why doesn’t the “Apply Credit” option appear in my shopping cart?

The job credit dropdown in the Shopping Cart will not appear if you have chosen more targets for your job than what your Job Pack allows. You can view the maximum number of targets for your Job Pack by clicking on your name in the upper right corner, selecting My Account clicking the Job Credits link.

Career Fairs
How can I see a list of upcoming career fairs?

To view an upcoming list of career fairs, log in to Symplicity Recruit and from the top navigation, hover over Campus Events and then select Career Fairs. You can also access upcoming career fairs from Recommended Events on the logged in home page.

How do I register for a career fair?

If you have an active account with the school, simply click the Register link associated with the event and submit your registration.

If you do not have an active account with the school, we will ask you to connect to the school before you submit your registration.  Once you are connected to the school, then you will be able to register for the career fair if the school has granted you access to their career fairs.

Keep in mind that once your registration is submitted, it will be reviewed by the school. Once your registration is approved by the school hosting the event, you will receive an email and also be able to view the details of the event from Symplicity Recruit.

Analytics
What type of dashboards are available to me?

We offer dashboards that provide insight into your candidate pipeline, sourcing, schools, and talent engagement.

For full access to these dashboards, please ensure you are on our Premium subscription or contact us and we'll get you set up!

What is the Candidate Pipeline dashboard?

The Candidate Pipeline dashboard, available to Symplicity Recruit Premium subscribers, provides you and your team with an understanding of your recruitment performance, helps you identify bottlenecks, and drives continuous improvement in your talent acquisition practices. 

Key Benefits 

 1.  Efficient Talent Tracking: Tracking and managing early talent candidates from one centralized dashboard. Save time and resources by efficiently organizing candidate data and application status. 

 2.  Enhanced Collaboration: Foster better collaboration among your recruiting team members. The Candidate Pipeline Dashboard facilitates seamless communication, ensuring everyone is on the same page, making it easier to evaluate opportunities and challenges for future planning. 

 3.  Data-Driven Decision Making: Leverage actionable insights from the dashboard analytics to make informed recruitment decisions. Identify trends, assess candidate progress, and refine your strategies based on real-time data, enhancing the effectiveness of your talent acquisition efforts. 

 4.  Time and Cost Savings: Reduce the time and costs associated with traditional recruitment processes. The streamlined interface of the dashboard accelerates the hiring timeline, allowing you to identify, engage, and secure early talent more efficiently. 

 5.  Improved Candidate Experience: Elevate the experience for candidates applying to your organization. A user-friendly interface and transparent communication through autoresponders contribute to a positive candidate journey, enhancing your employer brand. 

 6.  Strategic Talent Planning: Gain a strategic advantage by proactively planning for future talent needs. The Candidate Pipeline Dashboard enables you to identify potential gaps and align recruitment efforts with long-term organizational goals. 

 7.  Competitive Advantage: Stay ahead in the talent acquisition game. By leveraging Autoresponders and Candidate Pipeline Dashboard, your organization positions itself as a forward-thinking, tech-savvy employer, attracting top-tier early talent in a competitive job market. 

What can I see from the Candidate Pipeline dashboard?

The Candidate Pipeline Dashboard will include three major data sets with visualizations:   

1.  Overview The Overview dataset will contain the following metrics:  total jobs posted, active jobs, unique job views, unique apply clicks, total applicants, application completion percentage, average time to first applicant, recruitment funnel visualized to show the status of applicants in your pool, time to hire, and offer acceptance rate.   

2.  Underrepresented GroupsThe Underrepresented Groups dataset will show applicants and hires by each underrepresented group along with applicants and hires for non-underrepresented groups. 

3.  Applicant SourcesThe Applicant Sources dataset will contain the best performing schools based on hires made from each school.  From this table, you will be able to see the name of the school, the percentage and count of applicants, hires, and conversion rate.  

The data on the dashboard can be filtered based on date range, job title, job status (all, active), and by team member if you have multiple seats under your account. 

Additionally, you can export the data to .csv and .xls. 

How do I start seeing data from the Candidate Pipeline dashboard?

It’s simple and takes minutes! 

Step 1: Ensure you are on our annual Premium subscription or contact us and we’ll get you set up! 

Step 2:  Collect your applicants to your job postings in Symplicity Recruit  

To collect your applicants in Symplicity Recruit,  

  1.   Log in to Symplicity Recruit 
  1. Click on Post a Job from the logged in-home page. 
  1. From Step 1 Enter Your Job Details, look for the How candidates apply setting under Job Settings and ensure it is set to Through their school. 

This will allow you to collect your applicants and send autoresponders to improve candidate experience by keeping applicants updated on the status of their application.   

Step 3:  Set up and enable autoresponders.   

To set up autoresponders, please  

  1. Log in to Symplicity Recruit 
  1. Click on your name in the upper right corner. 
  1. Select My Account from the dropdown menu. 
  1. From the Account Settings page, click on Autoresponders. 
  1. To enable or disable any autoresponder, click on the toggle at the very end of the option selections.  If the toggle is blue, it is enabled.  If the toggle is gray, it is disabled. 

Step 4:  Review and update the status of your applicants to postings on Recruit.   

There are a few ways you can set the status of applicants on Symplicity Recruit.  Let’s start with the Applicants list.  To navigate to the Applicants list,  

  1. Log in to Symplicity Recruit 
  1. Click on Jobs from the top navigation. 
  1. Select Applicants from the sub-navigation. 

From your list of Applicants, you can set the status of a single applicant by clicking on the option from the right corner of each applicant.  Once you click on applicant status, you can select the status for the applicant. 

Step 5:  View Candidate Pipeline dashboard 

To view your Candidate Pipeline dashboard, please  

  1. Log in to Symplicity Recruit 
  1. Click on Analytics from the top navigation. 

And you will land on the Candidate Pipeline dashboard where you will be able to see the recruitment funnel, underrepresented groups applicants and hires, sources of applicants and more! 

What is the Talent Engagement dashboard?

The Talent Engagement Dashboard allows your TA (Talent Acquisition) Teams to view top early talent demographics based on engagement with your brand and across jobs, messaging, career fairs, and information sessions. Your TA Teams can view data at a team level or by individual team members and make data-driven decisions to hire the best talent for your organization ahead of the competition. 

How do I start seeing data from the Talent Engagement dashboard?

Step 1: Ensure you are on our annual Premium subscription or contact us and we’ll get you set up! 

Step 2: Source, engage, and recruit early talent candidates using your Recruit account.  

Post jobs to your connected schools and collect applications in Recruit; message candidates in Global Search; attend school-hosted, in-person career fairs; host information sessions; and more! 

What can I view from the Talent Engagement dashboard?

The Talent Engagement Dashboard includes 6 major data sets with visualizations: 

   

  1. Top Demographic Engagement: The Top Demographic Engagement section is found at the top of the Talent Engagement Dashboard and contains visualizations to help you understand the demographic breakdown of your talent engagement data. 
  2. Brand: The Brand dataset allows you to track the success of your employer profile at your connected schools based on unique company profile views and the number of unique students following your company. Click on the branding data points to see a demographic breakdown visualized as a graph. 
  3. Jobs: The Jobs dataset has metrics to help you understand how your job postings are performing. From here, you can view the total number of jobs posted, unique job views, unique apply clicks, total number of applicants, and the application completion percentage. This data can be filtered to show all jobs or active jobs and one specific job or all jobs. Click on Unique Job Views, Unique Apply Clicks, or Applicants to see a demographic breakdown visualized as a graph. 
  4. Messaging: The Messaging dataset has metrics based on your messages to students from Global Search, through Smart Invites, and from Recommended Candidates. Here you will see the total number of emails sent, the number of unique students reached, unique opens, and unique clicks. Click on Unique Students Reached, Unique Opens, or Unique Clicks to see a demographic breakdown visualized as a bar graph. 
  5. School Hosted Career Fairs: The School Hosted Career Fairs (In-Person) dataset has metrics to help you track student engagement with your career fair efforts. You can view the total number of career fairs that you have registered for and the count of career fairs that you have been approved to attend, the number of student registrations, the count of students who expressed interest in meeting you, and student attendance. The data can be filtered based on your connected schools, or one or multiple career fair titles. Click on Student Registrations, Students Interested in Meeting You, or Student Attendance to see a demographic breakdown visualized as a bar graph. 
  6. Information SessionsThe Information Sessions dataset has metrics to help you track student engagement with your information session efforts based on the number of information sessions you’ve requested, information sessions that have been approved, and the count of student registrations. The data can be filtered by your connected schools, as well.  
Can I export and filter data from the dashboards offered in Recruit?

Yes.  Data on our dashboards can be filtered based on date range.   Each dashboard contains a unique set of filters to help get you to the right data.

Additionally,  you can export your data to a .csv or .xls file.  Just click Export Data on the upper right side of any dashboard. 

Payments, Discounts and Refunds
What happens if I don’t use all the credits in my Job Pack before the expiration?

Credits do not roll over, cannot be extended, and are non-refundable. You must use all the credits in your Job Pack before the expiration date or you will lose the credits.

How do I pay for a job posting?

Payment must be made by credit card at the time of posting. Visa, MasterCard, and American Express cards are accepted for payment.

What is the fee for posting to a Multi-school Environment (MSE)?

There is no extra charge for posting with a MSE. View all rate information here.

Do I receive a refund if I cancel my posting early?

Job postings are non-refundable.

Does Symplicity offer any discounts for Job Postings?

There are bulk discounts available for employers who opt to purchase job packs. Job packs allow a recruiter to buy multiple jobs in advance for posting to five of more schools at a time.

A target school rejected my posting. Will I receive a refund, or can I select a different target school to replace the school that rejected my posting?

Schools have 5 days to review, approve or reject a posting. During the 5-day approval period, if any schools decline the posting, contact Symplicity Recruit Support to re-target your posting. At the end of the 5-day approval period, if a job posting has 5 or more target schools and is declined by one or multiple schools, a refund will be issued in the form of a job credit for the total amount of rejected schools. The maximum number of schools that can be targeted using a courtesy credit issued will be 20 schools. The job credit will be added to your account on the 8th day of the posting. The credit will be valid for 30 days after the date of issue and may be used on a new job posting only. Job add-ons are not included in the credit.

If a job posting is declined by a school or schools and the number of target schools then falls into a lower flat rate, contact Symplicity Recruit Support and we can assist you.

If the total number of target schools is less than 4 and is declined by a school in the first 5 days, you may contact support to re-target or request a refund.

Symplicity Recruit by Symplicity is not responsible for job postings that contain misspelled words, typographical errors, or garbled text, and does not offer refunds on these grounds.

What is a Courtesy Credit?

In the case where a job posting targeting 5 or more schools is declined by a school, a refund will be issued in the form of a job credit for the total amount of rejected schools. The maximum number of schools that can be targeted using a courtesy credit issued will be 20 schools. The job credit will be added to your account on the 8th day of the posting. The credit will be valid for 30 days after the date of issue and may be used on a new job posting. Job add-ons are not included in the credit.

How do I use my Courtesy Credit?

Create a job posting and proceed through the posting process until you reach your shopping cart. Select “Apply Credit” under the “Actions” column and the specific credit you want to apply to the posting. We will reduce the amount owed for the job to $0.00, and deduct one credit from your Courtesy Credit. Please note that courtesy credits will not be applied to any add-ons, such as a job extension, or enhanced profile.

I am not getting the volume of results that I used to with the Talent Search. Do I get a refund?

Symplicity does not guarantee results nor can we guarantee the number of students consistently available with the Talent Search. Refunds are not provided in this situation.

Symplicity Recruit Quick Reference
Why should I use a centralized password?

Centralized accounts are a benefit for career centers because employers no longer have to manage multiple passwords.

How do I reset my centralized password for Recruit?

You can use the forgot password link on Recruit: https://recruit.symplicity.com/forgot-password, and this will also update the password when logging in at the school.

Where can I view my Centralized account?

An employer contact can log in to https://recruit.symplicity.com to view their job postings and applicant resumes from all schools to which the position was targeted.

Where can I sign up for Recruit to post a job?

You can sign up for a job here: https://recruit.symplicity.com/sign-up 

Why should I use my corporate email address?

We encourage you to use a corporate or company email address so that schools can identify you as a legitimate employer in their system.

Can I add additional schools to my posting?

Yes, after logging in, you can click on "Add Schools."

How do I decide which schools I am connected to?

After you create a job post, you can target candidates from particular schools.

Can I edit my posting?

When you log in to Symplicity Recruit, you can edit jobs under the "Post Jobs" tab.

If I edit my previous job posting, will it automatically be approved?

The posting may need to go back through the approval review by the school in order for it to be reposted.

Can I create Resume Packets to see candidates?

Yes, you can create resume packets after the job is posted.

Can I repost a position?

Yes, you can copy existing jobs easily.

Can I see a list of upcoming career fairs?

Yes - you can find this under "Campus Events" after you log in.

Can I register for a career fair through Symplicity Recruit?

Yes - if you have an active account with the school, simply click the "Register Now" link associated with the event and submit your registration. 

Can I see how many students see my job posting?

Yes - under the job description page, you can see the day the job was posted and the total number of student views.

Can I edit my job posting deadline?

Multi-school job postings expire 30 days after the posting is posted (in effect 37 days if considering the school review period) unless an extension is purchased. Recruiters can "close" a position if they want to close the position "now." So if you want to close it early, you can do so.

Can schools reject my job?

Yes - each school can accept or deny a job posting.

Can I contact a school if they have denied a job posting?

Yes - after receiving the notification email, you can contact the specific school for an explanation. 

What can I do if a school has rejected my posting?

During the 7-day approval window, if a school has rejected the posting, you can contact the Symplicity Recruit support team to re-target the posting.

How do I pay for a job posting?

Payments must be paid via credit card at the time of posting. 

How will I see the posting for a career fair on my credit card statement?

The credit card statement will show the Career Fair's name on the statement.

Helpful Resources
How do I create a Symplicity Recruit account?

You can create a Symplicity Recruit account here.

Where do I go to log into my Symplicity Recruit account?

You can log into your Symplicity Recruit account here.

How do I contact support?

Contact the Symplicity Recruit Support Team and we will do our best to respond to your feedback and questions as soon as possible.

Network Schools
What is a Multi-school Environment (MSE)?

Decentralized institutions with multiple Symplicity Recruit deployments often implement the Multi-school Environment (MSE) – an integrated job board across multiple campus/college career services offices. Therefore, if you post a job to a school with MSE, your job posting will be posted to all of that school’s participating career offices and their respective student populations.

Local Schools & Symplicity Recruit
Can I access Virtual Career Fair from Symplicity Recruit?

No, you must login to the school site.

My login is not working locally; how can I access?

If you have a Symplicity Recruit account, please confirm if your password is Centralized. If not Centralized, you may select 'Forgot Password' on the local site.

How do I update my Symplicity Recruit Centralized Password?

Go to the Symplicity Recruit main site and select Forgot Password.

I can't log in locally. If I hit "Forgot Password," it doesn't find my account.

If I try to register again, it tells me my account already exists.

More than likely, the school has not processed their pending registration yet and they need to contact the career center.

How can I edit my Virtual Career Fair registration (meeting link or add reps)?

Log in to your account at the school site then follow this path: Events > Career Fairs > Edit Registration > add meeting info or additional reps > Submit.

How can I repost my local CSM job?

Follow this path: Local posting > log in to the school site > jobs > click on the title of the job > edit "end date" to extend your posting.

To re-post an archived job, log in to the school site and follow this path: Jobs > Add New Job > copy existing (toggle to archived jobs) > select the job you'd like to copy > edit any necessary details and enter a posting date and end date > Submit.