Horizons™ by Symplicity is a cloud-based study abroad management solution for institutions of all types and sizes to manage every aspect of the study abroad process, international exchange, and all types of student travel.
Core features
Related Integrated Products
Automated Application Processing
Mountains of application materials? Students with questions? Horizons’customizable application workflow eases the process for both you and your students.
Horizons facilitates the easy collection of recommendations, course requests, emergency contacts, and much more. Read More...
Communication Tools
Whether your students are preparing to go abroad or are already on the other side of the world, stay in touch using Horizons’ countless communication features.
Create attention grabbing announcements and personalized emails, which can be sent to students individually or en masse. Read More...
Risk Mitigation
Reducing risk to students studying abroad is critical! With Horizons, you get a total risk management solution primed to address any emergency situation that may arise while abroad.
With the Horizons Side Trip Manager, instantly isolate any student that may be in need of assistance anywhere in the world. Read More...
Events and Calendaring
Need to meet with students face to face before sending them across the globe? Horizons has you covered!
Share information and get to know your students during on-campus events, orientation sessions, and advising appointments, all coordinated through the Horizons system. Read More...
Powerful Reports
Spending too much time running Open Doors reports? Our proprietary reporting engine generates ad hoc reports based on any data element in the system.
Easily generate real-time custom queries on study abroad programs, applications, travel documents, emergency contacts, and much more. Read More...
Customization Tools
Every institution's study abroad operations are unique, and we recognize that administrators want to tailor their system’s interface to align with their precise vision.
Knowing our customers’ desire for interface control, we provide ultimate customization and configuration capabilities. Read More...
Security and Compliance
Since our inception, Symplicity has maintained the confidentiality and privacy of millions of student records to support full compliance with the Family Education Rights and Privacy Act (FERPA) and the Health Insurance Portability and Accountability Act (HIPAA). Read More...
Powerful integration options
Data Synchronization
Do you use ellucia™, Oracle™, Jenzabar™, or another enterprise platform? Symplicity’s dedicated Systems Integration Team delivers sophisticated integration with student information and financial systems via web services, sFTP, and other methods.
Automated Billing
Does your institution work with a merchant service vendor such as TouchNet™, CyberSource™, Nelnet™, PayPal™, Authorize.net™, or CASHNet™ for credit card processing? Working with over 500 institutions for more than 15 years, Symplicity is PCI Compliant and has proven performance integrating with all merchant services providers.
Calendar Integration
Symplicity provides full calendar integration via CalDAV, SyncML, and other methods to ensure application deadlines, and other key events and start times synchronize with users' calendar applications and devices.
Authentication
Make your software even easier to use by integrating your portal with single sign-on or shared authentication. We support LDAP, CAS, Shibboleth, uPortal™, Luminis™, Active Directory™, and many other options.
Flexible Pricing
Whether you are a small institution or a large public university, Horizons offers an extremely customizable solution that supports Study Abroad Offices of all sizes.
Our pricing structure is based solely on the number of student applications, there are no hidden costs. Horizons is a smart decision for study abroad offices of all types and sizes!
We’re here to help
Symplicity’s Horizons support team is comprised of student affairs professionals that have years of experience with the study abroad office. We know how important great customer service is to our partners and have many easy ways to reach out to our friendly Horizons support experts.
Horizons Support Resources
Have an Extranet Account?
If you need an account please contact us.
Symplicity Client Extranet:
The Symplicity Client Extranet is where clients can login to ask system related questions, report and track issues, and access documentation. It is the best and easiest way to connect with us!
Email: horizons-support@symplicity.com
Phone: 703-647-3142
*Note: Our client extranet is monitored 24 hours.
Email and Phone support available between 9am – 7pm Monday – Friday.
Frequently Asked Questions
Q: Is Horizons’ cloud based solution easily scaled for larger institutions?
A: Yes. Because Symplicity operates its own server infrastructure, in house, we are able to easily scale all of our cloud based solutions without having to deal with third party vendors. This allows us to offer the lowest prices to smaller offices sending just a few students each year to those sending over 2000.
Q: Does Symplicity charge extra for a dedicated implementation specialist, training sessions, phone and email support?
A: Absolutely not! There will never be additional fees to take advantage of our support resources. Symplicity provides technical support 24/7/365. Additionally, live online and telephone support is available between the hours of 9 a.m. to 7 p.m. Eastern Time. We also provide context sensitive online help, detailed user manuals, and cheat sheets at your fingertips through our client extranet!
Q: What is the process for training?
A: The Horizons Group offers unlimited web-based training at no additional charge. Training sessions are conducted by former higher education professionals who have implemented Horizons before and have a deep understanding of the product at the higher ed administrative level. Additionally, you'll have your own training specialist completely concentrated on your needs during the transition.
Q: Does Horizons fully integrate with our Information System?
A: Definitely! Horizons supports full connectivity with university information systems using systems integration best practices and methods such as sFTP and/or web services-SOAP. Other integration methods are also available upon request based on the institution's preference.
Q: Do you conduct nightly back ups? If so, to how many geographic locations?
A: Yes. Symplicity conducts nightly backups in two geographic locations on Symplicity's own server infrastructure. If anything happens to your data, you can rest assured that we have your back. You never need to worry about losing data.
Schedule a Demo
Testimonials
“What we really like about Horizons is the increased functionality, having quick and easy access to information like passports for risk management and having all applications in one place as previously different departments handled them. We can now see the flow and which are the popular programs. Horizons also keeps faculty more accountable in taking care of their programs; for example, they can set earlier deadlines, update the program with good descriptions and accurate information each time. Interestingly, we have seen a real increase in students applying for more than one faculty-led program, which increases competitiveness of faculty programs and related promotion/recruitment efforts.”
Yancey Fouché
Assistant Director & Acting Assistant Academic Dean,
Study Away and International Education, Furman University
“Horizons lets us now see who starts an application, whereas before we only knew about an applicant when they turned in the paper application. We can track their progress online and respond to applicants easily. We are really appreciative of the Horizons support team and CRS assistance when we have questions. They are all very helpful.”
Alisa Lopez
Director, Global Programs Office,
Pepperdine University Graziadio School of Business and Management
“We really like the search features for students to review and see our programs – with the ability to sort by destination, language, field of study – items that students use the most. Horizons gives us all the information and applications in a centralized location.”
Roseanne DiFlorio
Program Manager,
Study Abroad & Fellowships, Rochester Institute of Technology (RIT)
“We love the student view – ‘logged-in as’ so we can see when students have questions and see what they are seeing. The application process and students applying online is working well so far, once we got the forms up and running.”
Kozue Isozaki
Assistant Director for International Exchange,
The Ohio State University, Fisher College of Business
“We are quite thrilled how students have responded to Horizons -- it's very easy for students. Faculty have also adjusted well with some assistance, depending on how much they like or can use technology. We are also thrilled having reporting and information right at our fingertips; we find that by using this system, we can see trends, compare interest, participation, etc.”
Brent Spencer
Study Abroad Coordinator,
Florida Gulf Coast University