We're excited to announce the release of ACC 7.2! This major update brings significant improvements to the student testing experience while introducing powerful automation features that will transform how accessibility services teams manage their workflows across both Accommodate and Access platforms.
Enhanced Student Test Room Booking Experience
Students will immediately notice the streamlined test room booking process in ACC 7.2. We've redesigned the interface with a laser focus on simplicity and success rates. The new experience displays only available dates and times, eliminating confusion and ensuring students can quickly find and book their preferred testing slots without frustration.
While all the underlying functionality remains unchanged—system settings, availability parameters, and form fields work exactly as before—the user-facing experience is now dramatically more intuitive. This means fewer incomplete booking attempts, reduced support requests, and happier students navigating the testing accommodation process.
Faculty Productivity Gets a Major Boost
Faculty members now have unprecedented visibility into test room bookings directly from their homepage with the enhanced Faculty My Tasks feature. The new "Test Room Bookings to Review" section appears below the familiar "Letters to Review" area, giving instructors a centralized command center for all accommodation-related activities.
When faculty expand course information, they'll see both approved and pending test room bookings alongside a dedicated exam management section. This integration allows for seamless exam creation and editing without navigating between multiple interfaces, resulting in faster turnaround times and improved communication between faculty and accessibility services teams.
Revolutionary Automated Case Routing
Perhaps the most game-changing feature in ACC 7.2 is the introduction of our Rules engine for automated case routing. This powerful automation tool allows manager-level users to create intelligent assignment rules that automatically route new accessibility requests based on:
- Student's home campus location
- Academic major or department
- Class level/year in school
- First letter of last name
No more manual case assignments or requests sitting in pending queues. The system intelligently routes cases to the appropriate staff member the moment they're submitted, ensuring immediate attention and faster response times for students who need support. This feature alone can transform team efficiency and workload distribution.
Simplified Exam Management
We've eliminated unnecessary complexity from the exam creation process by removing the cumbersome week day/time grid from Manager and Faculty exam forms. Previously, instructors had to specify detailed availability schedules for each exam, which was then layered on top of testing room availability—a process that often caused delays and confusion.
ACC 7.2 streamlines this to just start and end dates for exams, dramatically simplifying the creation process while maintaining full functionality for student booking requests. Faculty can now set up exams in seconds rather than minutes, freeing up time for more meaningful student interactions.
The Impact of ACC 7.2
These enhancements represent our commitment to creating technology that works harder for accessibility services teams. By combining intelligent automation that reduces administrative overhead with user interface improvements that enhance satisfaction across all user types, ACC 7.2 delivers measurable improvements to operational efficiency.
The result is a platform where routine tasks handle themselves, complex processes become simple, and everyone—from students to administrators—enjoys a more intuitive experience.
Ready to Experience ACC 7.2?
These improvements reflect our deep understanding of the daily challenges faced by accessibility services teams. Whether you're using Accommodate or Access, ACC 7.2 represents a significant step forward in creating more efficient, user-friendly accessibility services technology.
For questions about any of these new features, contact our help desk at (703) 647-3155, reach out to your Client Manager, or submit a ticket through the Symplicity Help Center.
Welcome to a more automated, streamlined future with ACC 7.2!
